Returns & Exchanges
At Eurofit Direct, we want you to be completely satisfied with your hardware and home fittings, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. Whether you ordered the wrong size hinge or simply changed your mind, our team is here to ensure your exchange or refund is processed efficiently.
Initiate Your Return
Contact our customer service team via email or our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Pack Your Items
Securely package the products in their original boxes, ensuring all screws and components are included to avoid restocking fees or rejection.
Ship to Eurofit
Affix the return label and send the package to our central warehouse; we recommend using a tracked service to ensure safe arrival of your hardware.
Inspection and Refund
Once our quality control team verifies the condition of the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing